I’m Adam Goldberg, your customer success manager at Cambridge Brain Sciences. Based on feedback from practitioners such as yourself, there are several new features and resources available to you starting today that will making using CBS Health even easier and more efficient within your practice. If you have questions, or would like a personalized walkthrough of any of these updates, let me know and I’d be happy to assist.
Moving forward, you no longer have to manually check your account to see if patients have completed assessments that you have sent them via email. As long as your account login is a valid email address that you can access, you’ll receive email notifications with a link to view the assessment report, as shown below. This feature is on for all accounts by default.
Once you receive the notification email, clicking the "View Assessment Report" button will take you directly to the PDF report if you are already logged into your account—if not, you'll need to login first to access this report. A few extra notes about this feature:
Numerous customers have requested the ability to have a more customized and branded experience when administering patient assessments in order to create a more professional and recognizable assessment experience. That's why we now allow you to customize the entire experience with your branding—see details below. Please note: if you are an existing customer, this feature is available to you at no cost. If you do not currently have a CBS Health account, please book a time with our sales team to get started.
This may be useful if you have steps you want the patient to take before accessing the assessment, or if you want custom copy that brings your clinic's brand and marketing messages to life:
Once your patients click on the link in the email (or if you're conducting an assessment within the clinic), your logo will now be visible on all patient-facing portions of the assessment to increase the visibility of your clinic's brand.
Once your patients have completed the assessment, your logo will also be present on the report:
At Cambridge Brain Sciences, we understand the time and effort it takes to run your practice, whether it's finding new patients, ensuring they are familiar and comfortable with the tools and processes at your clinic, or perhaps most importantly, working tirelessly with them to improve their health and well-being. We're here to help make it as easy as possible every step of the way. That's why we've just released a new easy-to-read and patient-friendly guide that aims to:
You can download this guide here and, as with many other documents that you may find useful, it is available in the Resources section on the CBS Health website.