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CASE STUDY

How Medcan Made Cognition Part of a Same-Day Health Assessment

ORGANIZATION
Medcan Health Management Inc.
CLIENT POPULATION
Individuals, families, and employer groups
CARE MODEL
Proactive, physician-led preventive health care
FOUNDED
1987
PROGRAM
Annual Health Assessment
CREYOS USE
Medcan Mind station
MEDCAN hero image
the challenge
100+ biomarkers

already assessed in Medcan’s single-day annual assessment, leaving little room to add cognitive testing without delaying results.

the solution
15 minutes

to complete a cognitive assessment that fit within Medcan’s existing annual assessment schedule.

the results
Same-day

cognitive results, reviewed alongside every other finding before clients left the clinic.

THE COMPANY

Proactive health care delivered in a single day

Medcan Health Management has delivered proactive, physician-led health care since 1987. It serves individuals and families as well as employer groups, and reports supporting more than 1,500 businesses through its organizational health programs.

Medcan’s Annual Health Assessment is organized around the Vital Five, its framework of heart, cancer, mind, metabolic, and movement health. Over a single day at the clinic, clients complete up to 15 screening stations and tests for more than 100 biomarkers, then review their results with the Medcan physician leading the assessment before they leave.

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THE CHALLENGE

Measuring brain health within a same-day model

Medcan’s annual assessments had traditionally concentrated on health below the neck, and the organization considered brain health essential to the whole-person care it set out to provide. Bringing cognitive assessment into the annual assessment meant fitting it into an already packed schedule while preserving the speed, precision, and personalization that define the Medcan experience.

Same-day results set the standard for any tool Medcan would adopt. Many cognitive assessment tools took hours to complete or depended on post-test scoring and analysis, which would have pushed results past the end of the visit. Medcan also needed testing that could be repeated year over year and integrated into a complex clinical operation.

THE SOLUTION

Digital cognitive testing that fits the flow of care

Medcan chose Creyos for its benefits to patients, practitioners, and the business. The research-backed cognitive tests run online without specialized hardware, which made them straightforward to integrate into Medcan’s operations. Each assessment also generates an easy-to-interpret report automatically, so clinicians could evaluate cognition quickly and confidently.

Clients found the tasks engaging and completed them readily as part of their assessment. Practitioners also found the assessment an unimposing way to open conversations about mental health, a topic that can be sensitive to raise.

THE IMPLEMENTATION

A cognitive station within the annual assessment

Medcan made the Creyos assessment the first component of the Medcan Mind station, part of its hallmark annual assessment. Each client completed the 15-minute online assessment, and the resulting report formed the basis of a discussion with a mental health professional. That professional explored any cognitive concerns in more depth and made lifestyle recommendations or referrals to other medical professionals as needed.

THE RESULT

Cognitive results in the same appointment

Medcan delivered cognitive care that met its standards for speed and personalization, with actionable results available within the same appointment as the rest of the assessment. Clients left with a fuller understanding of their whole-body health without scheduling additional visits, preserving Medcan’s commitment to efficient, personalized, high-trust care.

For practitioners, the reports provided easy-to-interpret data that strengthened the exercise and nutrition coaching Medcan offered as part of its recommendations.

THE IMPACT

Insight in one visit, impact for the long term

Because the assessment repeated with each annual visit, Medcan practitioners could monitor changes in brain health over time and compare each client’s results with those from earlier years. Those comparisons informed recommendations for improving brain health, helped verify the effectiveness of interventions, and made it possible to identify potential areas of concern early.

Bring cognitive assessment into same-day care

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